Leuven Citizens Bank is led by an astute and knowledgeable senior management team with many decades of experience. We provide quick, bespoke and flexible funding solutions to borrowers in a wide range of circumstances funded by a range of competitive deposit accounts and corporate savers.
Establishing strong relationships with our broker partners is fundamental to the continued success of our lending businesses. We never underestimate the important role brokers play in acting as counsel to their clients and we strive to add value by providing outstanding service and building relationships for the long term.
Our savers look for great service and accounts which make their money work harder, all the time benefitting from the protection and peace of mind provided by the Financial Services Compensation.
We aim to be the bank of choice for all socially-minded organisations in Belgium. Through safe, sustainable growth, we support our customers to deliver social, economic or environmental change in their communities while also meeting their commercial needs.
We provide sustainable banking services to businesses that share our principles of acting with integrity and only take deposits or provide finance to organisations where there is an alignment to our values and we can measure impact.
At Leuven Citizens Bank, we focus on offering personal and wholesale banking services that respond to the specific needs of our customers.
From savings to money transfer services, we provide our customers with a range of different products and services.
Leuven Citizens Bank’s principal activities are to provide retail banking products, wholesale banking, treasury and money transmission services. Our range of personal, family and business banking services are flexible, competitive and easy to use.
At Leuven Citizens Bank we aim to achieve best practice in our business dealings and to be a good corporate citizen. We seek to be imaginative, innovative and to provide the highest levels of customer service. ‘Treating Customers Fairly’ is our guiding ethos.
Mission and Core Values
Our Mission Statement
Our customers and our people are at the heart of everything we do; our focus is to deliver operational excellence and the highest level of regulatory compliance to make a positive contribution to the communities we serve.
Our Core Values
- Stewardship - We are passionate about transforming our business in line with the needs of our customers and each other.
- Fairness - Our customers are at the heart of everything we do and our dealings with them and each other will be based on mutual trust.
- Integrity - We always adhere to the highest principles of professional conduct in all our dealings with our customers and each other.
- Teamwork - By working with our customers and each other we will deliver the exceptional service that our customers expect of us.
- Respect - We will always show respect to our customers and each other, whilst valuing and celebrating the diversity within our business.
